7 steps to set Office of the CEO KPIs, plus 5 examples
Chiefs of Staff and Executive Assistants, you are failing at your job if you don't quantify your impact for your CEO and your company. Office of the CEO KPIs are vital to make sure you are delivering the desired impact across your leadership team and the entire organization.
Without KPIs, then your executive office is seen just as a cost center. The rest of your organization, including your leadership team, stays skeptical of your purpose and what you can deliver.
Here are 7 steps to set your Office of the CEO KPIs:
Get buy in with your CEO to set Office of the CEO KPIs
Review your organizational KPIs and company roadmap
Identify the drivers that help your CEO perform at their best
Codify your Office of the CEO KPIs in a live workshop with your CEO
Track, monitor and baseline your Office of the CEO KPIs over a few months
Benchmark, adjust and reaffirm your Office of the CEO KPIs
Deliver Office of the CEO KPI analysis and present back to the business
Here are 5 examples of Office of the CEO KPIs:
1. Time - CEO Time Saved
Total # hours of CEO time saved by delegating tasks and meetings to the Office of the CEO or C-suite team
2. Growth -CEO sales
Total # CEO-to-prospect, CEO-to-customer and CEO-to-partner touchpoints; Total $ amount of deals originated by CEO; Total $ amount of deals closed by CEO
3. Speed - CEO decisions
Total # high impact CEO decisions made
4. Output - CEO special projects
Total # CEO special projects completed
5. Fun - CEO fun on the job
CEO satisfaction score on a scale of 1-5
And there you have it. 7 steps to set Office of the CEO KPIs along with 5 examples. It's time to articulate your impact in hard numbers, even if it feels like your job is full of intangibles.
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