Assess the maturity level of your Office of the CEO

CEOs, Executive Assistants and Chiefs of Staff: Use our 60-factor Office of the CEO maturity model to assess and benchmark your executive office.

More about our maturity model: there are 5 measurement areas, including Strategy, Planning, Team, Enablement and Execution.

Here’s how you use the model to complete an honest review of the current state of your CEO Office:

Step 1 Evaluation

Read each evaluative statement for each factor and answer using the 6 point Likert scale of: Always Agree, Strong Agree, Agree, Neutral, Disagree, and Strongly Disagree.

13 example evaluative statements as follows:

  1. There is a clear vision and mission for our Office of the CEO.

  2. There are clear goals and objectives for our Office of the CEO.

  3. There is a clear development roadmap to improve our Office of the CEO.

  4. There is clear scope of what falls inside and outside of our Office of the CEO.

  5. There are clear success metrics for our Office of the CEO.

  6. There is thoughtful workload and headcount planning for our Office of the CEO.

  7. There are clear contingency plans for multiple risk scenarios for our Office of the CEO.

  8. There is deliberate succession planning for all team members in our Office of the CEO.

  9. There is a robust ROI model that calculates the value our Office of the CEO delivers to our C-suite and our company.

  10. There are clear roles and responsibilities for all team members in our Office of the CEO.

  11. There is a competitive total rewards package for all team members in our Office of the CEO.

  12. There are clear and effective playbooks and checklists for all protocols in our Office of the CEO.

  13. The tools that we use in the Office of the CEO actually drive productivity instead of holding us back.

Step 2 Ranking

For each factor, determine whether you are Level 0 - Undefined up to L5 - Optimized based on the table below:

Evaluative Statement Scale

Maturity Level

Always Agree

L5 - Optimized

Strongly Agree

L4 - Controlled

Agree

L3 - Managed

Neutral

L2 - Defined

Disagree

L1 - Basic

Strongly Disagree

L0 - Undefined

Step 3 Heatmap

Based on the ranking above, identify areas where you might develop your Office of the CEO to achieve world-class status. Create a heatmap of bright spots and polish opportunities. Commit to improving your CEO Office with a development roadmap. When you are firing on Level 4s and 5s across multiple factors, you’ll know you’ve made it.


Click here to check out our full Office of the CEO maturity model. Comments or questions? Connect with Mackenzie Lee, Cedar CEO, on LinkedIn and send him a DMhere.

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8 steps to develop your Office of the CEO roadmap